Once you have your system installed and running, you need to consider ongoing help and support

As well as undertaking the tasks required to develop Your Database System I also provide ongoing customer support.

Installation and Commissioning
Once your system is ready for your testing and approval I will undertake the installation, whether this is on a single PC or on your computer network. From the clients perspective, this will result in an icon appearing that when double clicked will start the database system.

Demonstration
I will demonstrate the system to relevant members of your staff to ensure they have a full understanding of how to operate it, and the administrator would be trained by me to be fully conversant with the operation of the entire system.

I will answer your users questions. I build systems that are extremely user friendly and usable by people in their daily routine without needing to be a computer expert or Access database specialist.

Ongoing Support
In the rare case that something does not go to plan I will undertake to rectify the situation as quickly as possible. Many of my clients prefer the peace of mind of having an ongoing support contract; I can provide such a contract for you if required.

Steve Brierley QA / H&S Manager, Metal Cleaning UK and Standish Metal Treatment said "...he offers a truly fantastic service..."  See my testimonials